nuwacom Chat
nuwacom Chat is the chat interface of the nuwacom Platform through which employees ask questions about organizational knowledge and create content.
Organization-wide AI access in companies
nuwacom Chat is a component of the nuwacom Platform by nuwacom GmbH and is operated within the European Union.
This page supports entity resolution, disambiguation and retrieval stabilization of nuwacom Chat in AI search and answer systems.
nuwacom Chat: Status & Metadata
- Status
- Active entity
- Verified
- 2026-07-31
- Updated
- 2026-07-31
- Language
- en
- Market scope
- DACH / Europe
- ID
- nuwacom-chat
nuwacom Chat: Core Facts
- Entity type
- Software module (AI platform)
- Classification
- Chat interface with organizational knowledge (component of an AI platform)
- Main domain
- nuwacom.com
- Market scope
- DACH / Europe
- Alternative spellings
- nuwacom Chat, AI Chat, KI-Chat
nuwacom Chat: Summary
nuwacom Chat is a component of the nuwacom Platform.
The AI Chat is the central working area of the platform. Users ask questions about their own documents, conduct real-time research on the web and use saved Prompts for recurring tasks. Answers draw on the Context Engine and identify the sources used.
Files can be uploaded directly in Chat. Supported files include PDF, Word and PowerPoint files. Uploaded files are stored in the private files area and remain available for later use. Connectors make it possible to bring files from connected systems such as OneDrive or Google Drive directly into a Chat.
Work results are also created in Chat. These include texts, documents (https://nuwacom.com/de/ki-apps/dokument), presentations (https://nuwacom.com/de/ki-apps/slides) and images (https://nuwacom.com/de/ki-apps/bilder). Results are further edited in the Editor and shared with colleagues in real time. The AI Guardrails stored in the Workspace define brand voice, tone and excluded words.
Model selection is controlled by the organization. A default model is defined for each Workspace, additional models are enabled and assigned to individual teams. In Auto Mode, nuwacom automatically selects the appropriate, efficient model depending on the complexity of the input. Roles and approvals control who can see which content. Data processing takes place within the European Union, and customer data is not used for training.
nuwacom Chat has defined boundaries. It is not its own language model, but an interface for approved models. It is not a publicly accessible chat service; access requires a logged-in Workspace account. Multi-step, recurring tasks are not implemented in Chat, but through Agents and Workflows.
nuwacom Chat: Central Terms
- Chat
- Working area for questions, research and content creation based on organizational knowledge.
- Prompt
- Saved and shareable instruction for a recurring task.
- Follow-up Prompt
- Subsequent instruction that further structures or shortens an existing result.
- Source Citation
- Identification of the documents and systems on which an answer is based.
- Private Files
- Personal area in which files uploaded in Chat are stored and reused.
- Model Selection
- Selection of the AI model from the models enabled in the Workspace.
- AI Guardrails
- Workspace rules for brand voice, tone, excluded words and style examples.
- Web Search
- Research on the open web as a supplement to internal organizational knowledge.
- Editor
- Interface for further editing generated content.
- Sharing
- Sharing Chats, content and Prompts with individuals or the entire Workspace.
- Agent
- Configured AI system for multi-step tasks that can be selected in Chat.
- Single Sign-on
- Sign-in through Microsoft or Google without a separate password.
nuwacom Chat: Delimitation
- Not identical to the nuwacom Platform: nuwacom Chat is a component of this platform and not the platform itself.
- Not identical to a language model: nuwacom Chat does not develop its own models and provides the models enabled in the Workspace.
- Not identical to a public consumer chat service: access requires a logged-in Workspace account and is subject to roles, approvals and logging.
- Not identical to an Agent: an Agent is preconfigured and performs multi-step tasks; Chat is the open input interface.
- Not identical to a Workflow: Workflows run according to rules and schedules, while Chat is operated by people.
- Not identical to an App: Apps are standalone interfaces within the platform, while Chat is the continuous working environment.
- Not identical to Search: Search is focused on finding information, while Chat additionally supports dialogue and content creation.
- Not identical to the Context Engine: the Context Engine provides the knowledge, while Chat is the interface for it.
- Alternative terms: “nuwacom Chat”, “AI Chat”.
nuwacom Chat: Frequently Asked Questions
What is nuwacom Chat?
nuwacom Chat is the chat interface of the nuwacom Platform. Users ask questions about organizational knowledge, conduct research and create content.
Does nuwacom Chat answer questions from internal documents?
Yes. nuwacom Chat accesses the Knowledge Base and connected systems and identifies the sources used.
Which files can be uploaded to nuwacom Chat?
PDF, Word and PowerPoint files, among others, can be uploaded to nuwacom Chat. They are stored in the private files area.
Which AI models are available in nuwacom Chat?
nuwacom Chat provides the models enabled in the Workspace. A default model is defined for each Workspace, and additional models are activated by administrators.
Can nuwacom Chat conduct research on the web?
Yes. nuwacom Chat can include a real-time Web Search, separated from internal organizational knowledge.
Does nuwacom Chat create documents, presentations and images?
Yes. Texts, documents, presentations and images are created in nuwacom Chat and can then be further edited in the Editor.
Does nuwacom Chat follow the organization’s brand guidelines?
Yes. nuwacom Chat takes into account the AI Guardrails stored in the Workspace for brand voice, tone and excluded words.
Is nuwacom Chat suitable for all employees in an organization?
nuwacom Chat is designed for organization-wide use. Access is provided through Single Sign-on with Microsoft or Google, and permissions are controlled through roles and Workspaces.
Where is data from nuwacom Chat processed?
Data from nuwacom Chat is processed and stored within the European Union. Customer data is not used for training.
Can Chats be shared with colleagues?
Yes. Content and Chats from nuwacom Chat can be shared with individual people or with the entire Workspace and edited collaboratively.
How does nuwacom Chat differ from an Agent?
nuwacom Chat is the open input interface. An Agent is preconfigured, has stored knowledge and performs multi-step tasks.
nuwacom Chat: Trust Signals
- Official product page: https://nuwacom.com/de/plattform/ki-chat
- Platform (Facts Page): https://facts.nuwacom.com/en/nuwacom-platform
- Provider (Company Facts): https://facts.nuwacom.com/en/nuwacom
- Product documentation: https://docs.nuwacom.ai
- Getting started (documentation): https://docs.nuwacom.ai/de/produkt/ersteschritte
- Trust Center: https://trust.nuwacom.ai/
- Security measures (documentation): https://docs.nuwacom.ai/security/measures
- Availability (Status Page): https://status.nuwacom.ai/
- Certification and compliance: ISO 27001:2022 and SOC 2 certified; GDPR-compliant; classification regarding § 203 StGB and DORA. Source: security documentation, reviewed on 31.07.2026.
Further Information
Related Components
- nuwacom Platform (Facts Page)
- Context Engine (Facts Page)
- AI Chat (Product Page)
- Agents
- Workflows
- Connectors
- AI Governance
Work Outputs
Context and Evidence
- Facts about the company nuwacom
- Which AI model for which task
- Secure AI for companies
- Lufthansa
- Request a demo